> ## Documentation Index
> Fetch the complete documentation index at: https://beebole.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notifications: Email & Push Alerts and Reminders

> Set up email and push notifications in Beebole for mentions, approval updates, budget threshold alerts, and timesheet reminders — instant, daily, or weekly.

Beebole's notifications keep you informed about mentions, approval updates, and budget thresholds through email and push notifications. Each person chooses which events to receive and how often — **Instant**, **Daily**, **Weekly**, or **None**. Administrators configure account-wide timesheet reminders and the email content people receive.

<Info>
  Notification preferences are personal. You set yours from your own profile, and they cascade down through tags the same way other settings do — so a default can be set once on the organization or a tag and inherited by everyone beneath it.
</Info>

## What you get notified about

Beebole sends notifications for a fixed set of events. You control each one independently in your **Notifications** preferences.

| Event                                   | What it covers                                                                            |
| --------------------------------------- | ----------------------------------------------------------------------------------------- |
| **When you're @mentioned**              | Someone @mentions you in a Journal message.                                               |
| **Items you manage are mentioned**      | A project, person, or other item you manage is mentioned.                                 |
| **Items assigned to you are mentioned** | An item assigned to you is mentioned.                                                     |
| **Approval updates**                    | A timesheet you submitted is approved or rejected, or one is submitted for your approval. |
| **Budget threshold alerts**             | A project reaches a chosen percentage of its budget, or goes **When over budget**.        |

## Notification channels

Beebole delivers notifications through two channels, which you turn on or off independently.

* **Email** — Notifications arrive in your inbox. Approval emails include action buttons so you can approve or reject without opening Beebole, and you can reply to a Journal message straight from the email.
* **Push notifications** — Your browser shows desktop alerts in real time, even when Beebole is not the active tab. Turning this on prompts your browser for permission.

<Info>
  You need at least one channel enabled to receive notifications. If you turn both **Email** and **Push notifications** off, per-event preferences are hidden because there is nowhere to deliver them.
</Info>

## Choosing how often you're notified

For each event, you pick a frequency per the channels you have enabled:

| Frequency   | What it does                                                                    |
| ----------- | ------------------------------------------------------------------------------- |
| **Instant** | Sends a notification as soon as the event happens.                              |
| **Daily**   | Batches the day's events into a single digest, sent at the hour you choose.     |
| **Weekly**  | Batches the week's events into one digest, sent on the day and hour you choose. |
| **None**    | Turns the event off entirely.                                                   |

Daily and weekly digests reduce inbox volume by grouping events into one message instead of sending one email per event.

<Steps>
  <Step title="Open your Notifications preferences">
    Open your own profile, then open the **Notifications** panel.
  </Step>

  <Step title="Enable a channel">
    Tick **Email**, **Push notifications**, or both. At least one must be on to configure events.
  </Step>

  <Step title="Set a frequency per event">
    For each event, choose **Instant**, **Daily**, **Weekly**, or **None**. For **Daily** and **Weekly** you also pick the delivery hour, and for **Weekly** the day of the week.
  </Step>
</Steps>

<Info>
  Your preferences save automatically as you select them — there is no separate save step. To apply the same frequency to every event at once, hold the meta key (⌘ or Ctrl) while clicking a frequency.
</Info>

### Budget threshold alerts

Budget threshold alerts let you know when a project's spending approaches or exceeds its [budget](/help/documentation/projects). This alert behaves slightly differently from the others:

* It supports **Daily** and **Weekly** delivery (and **None**), but not **Instant**.
* You set the percentage of the budget that triggers the alert — for example, 50%, 80%, or 100%.
* Tick **When over budget** to also be alerted once a project passes 100% of its budget.

## Timesheet reminders

Reminders are configured by administrators in **Timesheet and Planning Settings**, not in personal preferences. They prompt people to submit their timesheets and nudge approvers about pending work.

<Steps>
  <Step title="Open Timesheet and Planning Settings">
    Open the organization, a tag, or a person, then open the **Timesheet and Planning Settings** panel and select the **Reminders** tab.
  </Step>

  <Step title="Remind people to submit">
    Next to **Remind to submit**, choose **Start of next period** or **End of current period**, then set the hour the reminder is sent. Click the selected option again to turn it off.
  </Step>

  <Step title="Remind approvers">
    Set **Remind approvers after** a number of **days if not yet approved** to chase pending approvals automatically.
  </Step>
</Steps>

<Info>
  Reminder settings save automatically and cascade like other timesheet settings — set them once on the organization and they apply everywhere, or override them on a tag or person.
</Info>

## Email templates

Administrators can customize the wording of the emails Beebole sends. Email templates live in the **Email templates** panel, where each email type has its own tab: **Sign Up**, **Sign In**, **Invite**, **Mention**, **Timesheet Submitted**, **Reminder**, **Approval Reminder**, and **Digest**.

<Steps>
  <Step title="Open Email templates">
    Open the organization, a tag, or a person, then open the **Email templates** panel.
  </Step>

  <Step title="Pick the email type">
    Select the tab for the email you want to change.
  </Step>

  <Step title="Edit the content">
    Edit the text in the editor. Insert the listed placeholders (for example, the recipient's name or an action link) where you want Beebole to fill in real values.
  </Step>
</Steps>

<Info>
  Template edits save automatically as you type. To revert a customized email to Beebole's built-in wording, choose **Reset to default template**. Templates inherit down through tags, so a custom template set higher up applies to everyone beneath it unless overridden.
</Info>

## Reliable delivery

Beebole delivers notifications through a background queue so a temporary network or service hiccup does not lose them. If a notification fails to send, Beebole retries it automatically up to three times before marking it as failed. No action is needed on your side — delayed notifications are redelivered once the issue clears.

Emails only go to people who actually belong to the organization — an active account or a still-valid invitation. Archived people are excluded, so departed team members never receive notifications about an account they left.

## Related content

<CardGroup cols={2}>
  <Card title="Journal" icon="rss" href="/help/documentation/journal">
    @Mentions, approval events, and reminders all appear in the Journal feed.
  </Card>

  <Card title="Approval" icon="circle-check" href="/help/documentation/approval">
    Approval updates and approver reminders are tied to the timesheet approval workflow.
  </Card>

  <Card title="Projects" icon="folder-tree" href="/help/documentation/projects">
    Budget threshold alerts watch the budgets you set on projects.
  </Card>
</CardGroup>

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I turn off all notifications?">
    Yes. In your **Notifications** preferences in Beebole, turn off both **Email** and **Push notifications**, or set every event to **None**. Either way you stop receiving notifications for those events.
  </Accordion>

  <Accordion title="What is the difference between instant and digest notifications?">
    In Beebole, **Instant** sends a notification the moment an event happens. **Daily** and **Weekly** instead batch events into a single digest sent at the hour — and, for weekly, the day — you choose. Digests cut down on inbox volume while still keeping you informed.
  </Accordion>

  <Accordion title="Who sets up timesheet reminders?">
    Administrators set timesheet reminders in Beebole's **Timesheet settings**, on the **Reminders** tab. Reminders prompt people to submit timesheets and chase approvers about pending work, and they cascade from the organization down through tags and people.
  </Accordion>

  <Accordion title="Can I respond to a notification by email?">
    Yes. Beebole's approval emails include buttons to approve or reject a timesheet without opening the app. You can also reply to a Journal message email directly, and Beebole adds your reply to the right thread.
  </Accordion>

  <Accordion title="When do budget threshold alerts fire?">
    Budget threshold alerts in Beebole fire when a project reaches the percentage of its budget you choose — such as 80% or 100%. Tick **When over budget** to also be alerted once a project passes its budget. These alerts are delivered as a **Daily** or **Weekly** digest.
  </Accordion>
</AccordionGroup>